Account & Data Deletion
Account & data deletion
This page explains how to delete your TripEver account and the personal data associated with it. It applies to the TripEver mobile app and https://tripever.com. TripEver is operated by ACCEPT GLOBAL LIMITED, based in the UAE.
Delete from the app or website
You can delete your own account at any time:
- Sign in to TripEver (app or website).
- Go to Account → Settings.
- Tap Delete account.
- Confirm — with your password, or with a one-time code emailed to you if you signed up with Google or Apple.
What happens next
- Your account is deactivated immediately and you are signed out on every device.
- There is a 90-day grace period. If you change your mind, simply sign back in within 90 days and your account is restored.
- After 90 days your account and personal data are permanently erased and cannot be recovered.
What is deleted
- Your profile (name, email, phone, address, avatar) and login credentials.
- Saved travellers, wishlists, notifications, and concierge (Butler) conversations.
- Active sessions and any saved membership details.
What is retained
Completed booking and payment records are kept for the period required by law (for example, tax and accounting obligations) and are disassociated from your identity so they can no longer be linked back to you. We never sell your personal information.
If you can't sign in
If you no longer have access to the app or your account, email support@tripever.com from the email address on your account and ask us to delete it. We verify the request and respond within 30 days.
Contact
ACCEPT GLOBAL LIMITED — based in the UAE Email: support@tripever.com Phone: +971 58 102 6336